1. Information We Collect
When you request a quote or contact us, we may collect your name, email address, telephone number, requested service, project details, and any other information you choose to provide.
If you consent to analytics, we collect the pages viewed, visit timestamps, referring domain, general device category, country code, and a random browser identifier. We use this information to measure visits, understand page performance, calculate quote-request conversions, and identify services of interest. Our first-party analytics records do not store your IP address.
Our hosting and security providers may automatically process limited technical information such as IP address, browser type, device information, timestamps, request data, and security signals needed to deliver the site and prevent abuse.
2. How We Use Information
- Respond to questions and quote requests.
- Evaluate, schedule, and provide requested services.
- Maintain customer and inquiry records.
- Measure website visits, page performance, quote-request conversions, and service interest.
- Protect the website, forms, users, and business from fraud or abuse.
- Comply with legal obligations and enforce our agreements.
We do not sell personal information or use quote-request information for third-party behavioral advertising.
3. How We Share Information
We may share information with service providers that help host the website, process forms, protect against spam, maintain business systems, or support service delivery. These include Netlify for hosting, forms, and database services, and Google reCAPTCHA for abuse prevention.
We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.
4. Retention
We retain personal information only for as long as reasonably necessary to respond to an inquiry, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and satisfy legal, tax, or accounting requirements.
5. Security
We use reasonable administrative and technical safeguards designed to protect personal information. These include encrypted transport, restrictive browser policies, spam controls, server-side validation, and limited public access to stored submissions. No internet transmission or storage system can be guaranteed completely secure.
6. Your Choices and Rights
You may ask to access, correct, or delete personal information you submitted, subject to identity verification and applicable legal exceptions. Depending on where you live, additional privacy rights may apply. We do not discriminate against anyone for exercising an applicable privacy right.
To submit a request, email wardienwirewatch@gmail.com. Please do not send sensitive information through ordinary email.
7. Children
This website is intended for people seeking residential or commercial services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
8. Third-Party Services and Links
Third-party services operate under their own policies. Review the Netlify Privacy Statement, the Google Privacy Policy, and our Cookie Notice for more information.
9. Updates and Contact
We may update this policy to reflect changes in our practices or legal requirements. The effective date identifies the latest version. Questions or privacy requests can be sent to wardienwirewatch@gmail.com or made by telephone at (502) 537-9678.